At our store, we prioritize your satisfaction. If you're not completely happy with your purchase, we're here to assist you with easy returns and refunds. Please review our policy below for details.

Returns Policy

We want you to love your furniture! If you're not satisfied, you can return the item within 30 days of receiving it, provided the product is in its original condition. Here's what you need to know:

  • Items must be unused, undamaged, and in original packaging.
  • Return shipping costs will be deducted from the refund unless the return is due to a defect or mistake on our part.
  • Customized and clearance items are non-returnable.
  • Items that are returned after 30 days will not be eligible for a refund.

If you meet the above criteria, contact our customer service team to initiate your return. We’ll guide you through the process step by step.

Refund Process

Once we receive your return and inspect it, you will be notified via email. If approved, the refund will be processed as follows:

  • Refunds are credited back to the original payment method.
  • It may take 5-7 business days for the refund to appear in your account, depending on your bank.
  • If your return is denied (e.g., due to damage or being outside the return window), we will notify you.
  • Shipping fees are non-refundable except in cases of defective items or shipping errors.

For any questions about the refund process, don’t hesitate to reach out to our team.

Need Further Assistance?

Call us at 1-800-123-4567

Email: mhi@store.com

We're available Monday through Friday, 9 AM - 6 PM.